Purple Nest Hostel

Our facilities.

FAQs Purple Nest Hostel

Bookings, cancellations, payments, groups, facilities


Important

If you have booked through an “UNOFFICIAL” channel (Booking, HostelWorld, Tripadvisor, Hotels, etc.) you must contact the channel. All the information in our FAQs Purple Nest

Payments.

Where can I see the payment confirmation of my reservation?

We have sent the proof of payment to the email address you used in the booking process. If you can’t find it, please send an email to our reception purplenest@feetuphostels.com

Cancellations.

Can I cancel my reservation?

If your reservation is non-refundable, you will not be able to cancel it.
To modify or cancel your booking you can do so through the link sent to your email at the time of booking. You can also visit this link to modify your booking.
IMPORTANT.
If you have booked through an “UNOFFICIAL” channel (Booking, HostelWorld, Tripadvisor, Hotels, etc.) you must contact the channel.

What is the cancellation policy?

• Non-refundable rate: The total amount will be charged at the time of the reservation. It won’t be refunded under any circumstances.
• Free cancellation / Standard rate *: You can cancel without any charges up to 48h prior to arrival.
• No show: In case of no show or late cancellation, the amount of the first night will be charged.
In all the cases, the amount would be charged in the currency of your country *

Modifications.

Can I modify my booking?

If your reservation is non-refundable, you will not be able to cancel it.
To modify or cancel your booking you can do so through the link sent to your email at the time of booking. You can also visit this link to modify your booking.
IMPORTANT.
If you have booked through an “UNOFFICIAL” channel (Booking, HostelWorld, Tripadvisor, Hotels, etc.) you must contact the channel.

Confirmation.

I have paid for the reservation, but I have not received any confirmation e-mail, what should I do?

You will receive a confirmation e-mail as soon as the reservation is confirmed. It usually arrives within a couple of minutes, but sometimes it takes longer. Please check your spam or junk mail folder, as the e-mail may have ended up there by mistake. If you do not receive any e-mail, please send email to purplenest@feetuphostels.com

I wanted to confirm my reservation.

The details and confirmation of your booking are in the email sent to you at the time of booking.

I can’t find my confirmation e-mail, what can I do?

First, look in your inbox and spam folder (it may have ended up there by mistake). You can also send an email to purplenest@feetuphostels.com

Booking.

Do you have availability for today?

You can check our last minute prices, availability, distribution, book and SAVE UP TO 10% on the next link BOOK NOW.
If you are looking to book for a group of more than 10 people, then our groups department can help you.
Please email groups@feetuphostels.com or visit our dedicated group booking section.

Can I book a single bed?

Yes, if you can book a single bed, just check our availability, book and SAVE UP TO 10% on the next link BOOK NOW. THE BEST PRICE GUARANTEE.

I am looking for a room for couples.

You can check our rooms for couples’ prices, availability, book and SAVE UP TO 10% on the next link BOOK NOW.

Do I need to book ahead of time or can I just show up?

We recommend reserving ahead of time whenever possible. Accommodation in high season in Valencia can fill up unexpectedly due to various events.

About the reservation system

Our reservation system is provided by Nest Hostels. Valid credit card details are required to book online. Secure online reservations can be made through our website with valid credit card information including the credit card number, date of expiry, and the credit card owner’s name.

What is the cost of one night?

Prices vary according to the type of accommodation desired and the season .
When making the reservation on our web site you will be automatically given our best price for the requested date.

Groups.

Do you accept group booking?

Groups of up to 10 people can reserve directly online. For larger groups, please email us directly at groups@feetuphostels.com. Our staff will reply as soon as possible.
Too visit group booking section.

Our facilities.

Are there shared bathrooms?

Yes, our bathrooms are shared, but we also have rooms with private bathrooms if you are looking for more privacy.

Is there a shared kitchen?

Yes, our kitchen is shared for cooking and making friends!

Is there a 24-hour reception?

Yes, our reception is open 24 hours a day to help you!

Is luggage storage available?

Yes, we have luggage lockers to help you.

Are pets allowed?

No, we are sorry but we do not accept pets.

Do you speak English?

All of our staff speaks English and will be more than happy to help you out with any questions you might have.

Is there a lockout or curfew?

No, our reception is open 24 hours a day, there is no curfew. There is no lock-out during the day.

Are there any extra costs I should know about?

At check in we ask 5 euro deposit for the key we return at check out. The deposit is also required for towels and padlocks. The deposit is retained only if the items in question are lost or damaged. For more information send an email to purplenest@feetuphostels.com

What time is checkin / checkout?

Check-in 15:00 a 00:00
Check-out 05:00 a 11:00

Near our hostel.

What is the location of the lodge?

Plaza de Tetuan, 5, 46003 València, Valencia

Is there a parking place near the hostel?

Yes, in front of the hostel there is a private parking; here you can find prices https://www.interparking.es/es-ES/find-parking/Glorieta-Paz/

Is there a (free) parking place near the hostel?

There is no free parking but there is a street next to the hostel called Paseo de la Alameda where you can always park for free.

Other questions.

I am looking for a job Do you volunteer?

Hello, we have a “Work and Travel” system.
Visit our website https://feetuphostels.com/work-with-us/ or send an email to work@feetuphostels.com
Good luck to you.

FAQs Nest Hostels Valencia
FAQs Purple Nest Hostels Valencia

Do you still have questions?

If you still have questions, you can send us a message through our social networks.


perm_contact_calendar

Reception 24/7

phonelink_lock

Safe booking

where_to_vote

Great location

luggage

Luggage Storage

Budget hostel in downtown Valencia

Located in the center of Valencia, just 10 minutes walk from the main Cathedral of the city, Plaza de la Virgen or Plaza de la Reina.

We are in Plaza de Tetuán 5.

We are very close to the best stores, restaurants and attractions of the city.

deck

Terrace

To sunbathe in summer
wifi

Wifi

In all the spaces of the hostel
luggage

Lockers

In all rooms
air

Air conditioning

In all common areas
g_translate

Staff multilingual

We speak your language
price_check

Prices you can't beat!

Low rates • No booking fees
compost

Sustainable initiatives

Sustainable tourism
phonelink_lock

Safe booking

Always the best price online
vape_free

Non-smoking rooms

You can also use our terraces
elevator

Ramp and elevator

Accessible for disabled
diversity_3

Family rooms

Visit Valencia with your family
soap

Daily housekeeping

We care about your health
sentiment_satisfied

Happy staff

We are Friendliness Specialists
departure_board

Public transport

In all common areas
perm_contact_calendar

Reception 24-hour

In and out whenever you want
where_to_vote

Excellent location

In the historic old town

The fine print

  • By regulation we are forced not to accept guests under 18 years if not accompanied by an adult.
  • Guests under the age of 18 can not stay in a shared room, unless all occupants are members of their travel group.
  • You must present a valid identity document or passport when checking in.
  • You must leave a deposit of € 5 for the key and € 5 for the towel (do not worry that upon check-out you will be returned when you give the key and the towel in the same conditions that were given to you).
  • For special reservations of more than 9 people, special group conditions will apply. We recommend you to contact directly with our group department through the following form. You must fill all the fields and send it. We will contact you as soon as possible.
  • We accept payments with American express, Visa, Master Card and JCB.
  • You can wash your clothes in our laundry for only € 8.
  • Our license number is:

Cancellation policies

  • Non refundable rate: The total amount will be charged at the time of the reservation. It won’t be refounded under any circunstances.
  • * Free cancellation / Standard rate: You can cancel without any charges up to 48h prior to arrival.
  • No show: In case of no show or late cancellation, the amount of the first night will be charged.
  • * In all the cases, the amount would be charged in the currency of your country.
event_available

Direct booking

bubble

No intermediary

breakfast_dining

Breakfast and lunch

hiking

Walking tours

family_restroom

Family rooms

diversity_3

Shared rooms

BASIC INFORMATION ON PERSONAL DATA PROTECTION
Responsible: NEST HOUSE SL.
Purpose: As well as to send you commercial information about our products and services.
Legitimation: Your own consent, legitimate interest.
Recipient: We will not pass on your data to third parties, unless legally obliged to do so.
Rights: You may exercise your rights of access, rectification or deletion of data, as well as other rights at info@feetuphostels.com.
Likewise, we inform you that if you do not wish to receive commercial information about our products and services, please let us know in the body of the message (in the form above) or write to us at the email address indicated in the previous paragraph.
Additional information: nesthostelsvalencia.com