Purple Nest Hostel

Our facilities.

FAQs Purple Nest Hostel

Frequently asked questions
About booking, cancellations, etc.


Important

If you have booked through an “UNOFFICIAL” channel (Booking, HostelWorld, Tripadvisor, Hotels, etc.) you must contact the channel.

Payments

Where can I see the payment confirmation of my reservation?

You will find proof of payment in the confirmation e-mail.

Cancellations

Can I cancel my reservation?

If your reservation is non-refundable, you will not be able to cancel it.
To modify or cancel your booking you can do so through the link sent to your email at the time of booking. You can also visit this link to modify your booking.

IMPORTANT.
If you have booked through an “UNOFFICIAL” channel (Booking, HostelWorld, Tripadvisor, Hotels, etc.) you must contact the channel.

What is the cancellation policy?

Non-refundable rate: The total amount will be charged at the time of the reservation. It won’t be refunded under any circunstances.
* Free cancellation / Standard rate: You can cancel without any charges up to 48h prior to arrival.
No show: In case of no show or late cancellation, the amount of the first night will be charged.
* In all the cases, the amount would be charged in the currency of your country.

Modifications

Can I modify my booking?

If your reservation is non-refundable, you will not be able to cancel it.
To modify or cancel your booking you can do so through the link sent to your email at the time of booking. You can also visit this link to modify your booking.

IMPORTANT.
If you have booked through an “UNOFFICIAL” channel (Booking, HostelWorld, Tripadvisor, Hotels, etc.) you must contact the channel.

What is the cancellation policy?

Non-refundable rate: The total amount will be charged at the time of the reservation. It won’t be refunded under any circunstances.
* Free cancellation / Standard rate: You can cancel without any charges up to 48h prior to arrival.
No show: In case of no show or late cancellation, the amount of the first night will be charged.
* In all the cases, the amount would be charged in the currency of your country.

Confirmation

I have paid for the reservation, but I have not received any confirmation e-mail, what should I do?

You will receive a confirmation e-mail as soon as the reservation is confirmed. It usually arrives within a couple of minutes, but sometimes it takes longer. Please check your spam or junk mail folder, as the e-mail may have ended up there by mistake. If you do not receive any e-mail, please send email to purplenest@feetuphostels.com

I wanted to confirm my reservation.

The details and confirmation of your booking are in the email sent to you at the time of booking.

I can’t find my confirmation e-mail, what can I do?

First, look in your inbox and spam folder (it may have ended up there by mistake). You can also send an email to purplenest@feetuphostels.com

Booking

Do you have availability for today?

You can check our last minute prices, availability, distribution, book and SAVE UP TO 10% on the next link BOOK NOW.
If you are looking to book for a group of more than 10 people, then our groups department can help you.
Please email groups@feetuphostels.com or visit our dedicated group booking section.

Can I book a single bed?

Yes, if you can book a single bed, just check our availability, book and SAVE UP TO 10% on the next link BOOK NOW. THE BEST PRICE GUARANTEE.

I am looking for a room for couples.

You can check our rooms for couples’ prices, availability, book and SAVE UP TO 10% on the next link BOOK NOW.

Do I need to book ahead of time or can I just show up?

We recommend reserving ahead of time whenever possible. Accommodation in high season in Valencia can fill up unexpectedly due to various events.

About the reservation system

Our reservation system is provided by Nest Hostels. Valid credit card details are required to book online. Secure online reservations can be made through our website with valid credit card information including the credit card number, date of expiry, and the credit card owner’s name. On the main page, click bookings & availability.

What is the cost of one night?

Prices vary according to the type of accommodation desired and the season .
When making the reservation on our web site you will be automatically given our best price for the requested date.

Groups

Do you accept group booking?

Groups of up to 10 people can reserve directly online. For larger groups, please email us directly at groups@feetuphostels.com. Our staff will reply as soon as possible.
Too visit group booking section.

Our facilities

Are there shared bathrooms?

Yes, our bathrooms are shared, but we also have rooms with private bathrooms if you are looking for privacy.

Is there a shared kitchen?

Yes, our kitchen is shared for cooking and making friends!

Is there a 24-hour reception?

Yes, our reception is open 24 hours a day to help you!

Is luggage storage available?

Yes, we have luggage lockers to help you.

Are pets allowed?

No, we are sorry but we do not accept pets.

Where can I leave my bike?

In the hostel we have a private guarded area where you can put your bikes. The area is not covered, so in the winter/autumn months it is advisable to bring a bike cover.

Do you speak English?

All of our staff speaks English and will be more than happy to help you out with any questions you might have.

Is there a lockout or curfew?

No, our reception is open 24 hours a day, there is no curfew. There is no lock-out during the day.

Are there any extra costs I should know about?

At check in we ask 5 euro deposit for the key we return at check out. The deposit is also required for towels and padlocks. The deposit is retained only if the items in question are lost or damaged. For more information send an email to purplenest@feetuphostels.com

What time is checkin / checkout?

Check-in 15:00 a 00:00
Check-out 05:00 a 11:00

Near our hostel

What is the location of the lodge?

Plaza de Tetuan, 5, 46003 València, Valencia

Are there shared bathrooms?

Yes, our bathrooms are shared, but we also have rooms with private bathrooms if you are looking for privacy.

Is there a shared kitchen?

Yes, our kitchen is shared for cooking and making friends!

Is there a 24-hour reception?

Yes, our reception is open 24 hours a day to help you!

Is luggage storage available?

Yes, we have luggage lockers to help you.

Are pets allowed?

No, we are sorry but we do not accept pets.

What is the cancellation policy?

Non refundable rate: The total amount will be charged at the time of the reservation. It won’t be refounded under any circunstances.
* Free cancellation / Standard rate: You can cancel without any charges up to 48h prior to arrival.
No show: In case of no show or late cancellation, the amount of the first night will be charged.
* In all the cases, the amount would be charged in the currency of your country.

Do you accept groups?

Groups of up to 10 people can reserve directly online.
For larger groups, please email us directly at groups@feetuphostels.com. Our staff will reply as soon as possible.
Too visit group booking section.

Where can I leave my bike?

In the hostel we have a private guarded area where you can put your bikes. The area is not covered, so in the winter/autumn months it is advisable to bring a bike cover.

Do I need to book ahead of time or can I just show up?

We recommend reserving ahead of time whenever possible. Accommodation in high season in Valencia can fill up unexpectedly due to various events.

About the reservation system

Our reservation system is provided by Nest Hostels. Valid credit card details are required to book online. Secure online reservations can be made through our website with valid credit card information including the credit card number, date of expiry, and the credit card owner’s name. On the main page, click bookings & availability.

I am a travel agent & am interested in working with you.

We welcome the opportunity to collaborate with you. You can email us directly through our web site for further information.

Do you speak English?

All of our staff speaks English and will be more than happy to help you out with any questions you might have.

How do I get there?

Maps and directions are available by going to our MAPS & DIRECTIONS section.

What time is checkin / checkout and our services?

Check-out at the Purple Nest Hostel is at 11h00.
We reserve the right to charge up to the full amount of an extra night for late check outs.
You can leave your bags for the day in our free luggage storage.
Rooms for new arrivals are generally available after 15h00; if you arrive before your room is ready, you may check in at the front desk from 08h00 onwards and leave your luggage in our luggage room.
Check-in before 08h00 wont be able to get into the Hostel.
Those with a late flight arrival need no concern, as reception is open 24h, arrivals after 24h00 will have to leave their passports with the night porter and pick it up in the morning.

Is there a lockout or curfew?

No, our reception is open 24 hours a day, there is no curfew. There is no lock-out during the day.

Is there a parking place near the hostel?

Yes, in front of the hostel there is a private parking; here you can find prices https://www.interparking.es/es-ES/find-parking/Glorieta-Paz/

Is there a (free) parking place near the hostel?

There is no free parking but there is a street next to the hostel called Paseo de la Alameda where you can always park for free.

Are there any extra costs I should know about?

At check in we ask 5 euro deposit for the key we return at check out. The deposit is also required for towels and padlocks. The deposit is retained only if the items in question are lost or damaged. For more information send an email to purplenest@feetuphostels.com

I am from outside the European Community, can I stay in your hostel without a passport?

No, due to the regulations of the Spanish police, it is compulsory to have the original passport for the transfer of data and the verification of personal details.

What is the cost of one night?

Prices vary according to the type of accommodation desired and the season .
When making the reservation on our web site you will be automatically given our best price for the requested date.

I am looking for a job Do you volunteer?

Hello, we have a “Work and Travel” system.
Visit our website https://feetuphostels.com/work-with-us/ or send an email to work@feetuphostels.com
Good luck to you.

FAQs Nest Hostels Valencia
FAQs Nest Hostels Valencia

Do you still have questions?

If you still have questions you can send us a message through our social networks.

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Reception 24/7

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Safe booking

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Great location

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Luggage Storage

Budget hostel in downtown Valencia

Located in the center of Valencia, just 10 minutes walk from the main Cathedral of the city, Plaza de la Virgen or Plaza de la Reina.

We are in Plaza de Tetuán 5.

We are very close to the best stores, restaurants and attractions of the city.

deck

Terrace

To sunbathe in summer
wifi

Wifi

In all the spaces of the hostel
luggage

Lockers

In all rooms
air

Air conditioning

In all common areas
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Staff multilingual

We speak your language
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Prices you can't beat!

Low rates • No booking fees
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Sustainable initiatives

Sustainable tourism
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Safe booking

Always the best price online
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Non-smoking rooms

You can also use our terraces
elevator

Ramp and elevator

Accessible for disabled
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Family rooms

Visit Valencia with your family
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Daily housekeeping

We care about your health
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Happy staff

We are Friendliness Specialists
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Public transport

In all common areas
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Reception 24-hour

In and out whenever you want
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Excellent location

In the historic old town

The fine print

  • By regulation we are forced not to accept guests under 18 years if not accompanied by an adult.
  • Guests under the age of 18 can not stay in a shared room, unless all occupants are members of their travel group.
  • You must present a valid identity document or passport when checking in.
  • You must leave a deposit of € 5 for the key and € 5 for the towel (do not worry that upon check-out you will be returned when you give the key and the towel in the same conditions that were given to you).
  • For special reservations of more than 9 people, special group conditions will apply. We recommend you to contact directly with our group department through the following form. You must fill all the fields and send it. We will contact you as soon as possible.
  • We accept payments with American express, Visa, Master Card and JCB.
  • You can wash your clothes in our laundry for only € 8.
  • Our license number is:

Cancellation policies

  • Non refundable rate: The total amount will be charged at the time of the reservation. It won’t be refounded under any circunstances.
  • * Free cancellation / Standard rate: You can cancel without any charges up to 48h prior to arrival.
  • No show: In case of no show or late cancellation, the amount of the first night will be charged.
  • * In all the cases, the amount would be charged in the currency of your country.
event_available

Direct booking

bubble

No intermediary

breakfast_dining

Breakfast and lunch

hiking

Walking tours

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Family rooms

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Shared rooms

BASIC INFORMATION ON PERSONAL DATA PROTECTION
Responsible: NEST HOUSE SL.
Purpose: As well as to send you commercial information about our products and services.
Legitimation: Your own consent, legitimate interest.
Recipient: We will not pass on your data to third parties, unless legally obliged to do so.
Rights: You may exercise your rights of access, rectification or deletion of data, as well as other rights at info@feetuphostels.com.
Likewise, we inform you that if you do not wish to receive commercial information about our products and services, please let us know in the body of the message (in the form above) or write to us at the email address indicated in the previous paragraph.
Additional information: nesthostelsvalencia.com