Faqs Purple Nest Hostel Valencia

Do you have availability for…?

You can check availability online by clicking on the booking link on our web page www.nesthostelsvalencia.com. For groups of 8 or more, please email us directly or click on groups booking.

Why can’t I check availability for rooms?

It might be because there is currently no online availability for the requested dates. However you can check later due to possible cancellations , or double check directly with us by e-mail.

Are there any extra costs I should know about?

There are no extra costs, but extras such as padlocks, water, beer etc. may be purchased at the Hostel. Safety deposit boxes can be taken by leaving a deposit, with no charge.

What is the cost of one night?

Prices vary according to the type of accommodation desired and the season . When making the reservation on our web site you will be automatically given our best price for the requested date.

I am from outside the European Community, can I stay in your hostel without a passport?

No, due to the regulations of the Spanish police, it is compulsory to have the original passport for the transfer of data and the verification of personal details.

I am a citizen of the E.U. what documentation do I need to be able to stay in your hostel?

Prices vaOriginal valid passport or an official national identification document.

Is there a lockout or curfew ?

No, our reception is open 24 hours a day, there is no curfew. There is no lock-out during the day.

What time is check-in /check-out?

Check-out at the Purple Nest Hostel and Red Nest Hostel is at 11h00. We reserve the right to charge up to the full amount of an extra night for late check outs. You can leave your bags for the day in our free luggage storage. Rooms for new arrivals are generally available after 13h00; if you arrive before your room is ready, you may check in at the front desk from 08h00 onwards and leave your luggage in our luggage room. Check-ins before 08h00 wont be able to get into the Hostel. Those with a late flight arrival need no concern, as reception is open 24h, arrivals after 24h00 will have to leave their passports with the night porter and pick it up in the morning.

How do I get there ?

Maps and directions are available by going to our MAPS & DIRECTIONS section.

Do you speak English?

All of our staff speaks English and will be more than happy to help you out with any questions you might have.

I am a travel agent & am interested in working with you.

We welcome the opportunity to collaborate with you. You can email us directly through our web site for further information.


Due to past problems, Travel agents and agencies may NOT book accommodation for their clients using the Nest Hostels online booking engine. Reservations made in this manner will be considered null and void and the responsible travel agent/agency will be blacklisted and, where applicable, prosecuted to the fullest extent of the law. Travel agents or agencies wishing to book accommodation at Nest Hostels for their clients must contact our reservations staff directly.


Due to the amount of false reservations we have received from numerous Rumanian Travel Agencies we are obliged to cancel these reservations according to our illegal immigration cancellation policy. We will also not accept any payments in order to proceed with this booking.

About the reservation system …

Our reservation system is provided by Nest Hostels. Valid credit card details are required to book online. Secure online reservations can be made through our website with valid credit card information including the credit card number, date of expiry, and the credit card owner’s name. On the main page, click bookings & availability.

Can you please send me a confirmation for my visa application?

Under no conditions are we allowed to SEND FAX OR LETTERS for Visa document applications to embassies or consulates.

Do I need to book ahead of time or can I just show up?

We recommend reserving ahead of time whenever possible. Accommodation in high season in Valencia can fill up unexpectedly due to obscure festivals or various events.

Do you accept groups?

Groups of up to 8 people can reserve directly online. On the main page click bookings & availability. For larger groups, please email us directly at groups@feetuphostels.com. Our staff will reply as soon as possible.

I don` t have a credit card; how can I make reservation?

You can make a reservation request by emailing the appropriate hostel (see CONTACT page). Please include your full name, the dates you wish to stay, and the type of accommodations you wish to reserve. Our reservation staff will reply as soon as possible with our bank details in order to transfer the money. (Please note that office hours are from h10-h18, Mon-Sat)

I haven't received a confirmation.

Your email provider may be using spam filters. Please check your spam folders. If you still have not received your confirmation or if your email provider deletes possible spam, please email the appropriate hostel.

I need to cancel my reservation.

Cancellations are subject to our cancellation policy. Please refer to our General Rules for more details.
Please note that we do not accept cancellations by phone.

Is it safe to book online?

To put it short: yes.

Is my credit card charged ahead of time when I make a reservation?

Payment is due upon arrival in cash or credit card. Please note that the first night will be charge on to your credit card at the time of booking. We require the first night deposit in order to guarantee the arrival, please refer to our cancellation policy as if you cancel within that your deposit will be refunded.

What does it cost to reserve online?

Nothing extra, just the price of your bed, that’s why it is so good to book directly through us!

What is your cancellation policy?

Our full cancellation policy can be found on the booking & availability page.

Where do my personal details go?

Nowhere, which basically says we don’t sell your information to spammers or outside market research companies.

Are dorm rooms mixed sex or single sex?

Both mixed and single dorms are available. If you would like a single sex dorm room, please choose the right room. Please note that availability is subject to demand.

Are private rooms available?

There is a limited number of private double rooms, with availability subject to demand. If there is no availability for private double rooms online, means that there are no rooms available

Do you have rooms with private bathrooms?

Red Nest has no rooms with bathrooms and is composed of communal single sex shared bathrooms. Purple Nest Hostel has some rooms available with bathroom

Do you have single rooms?

We do not have single rooms at this time, but a double room as single use may be arranged. Please email our staff with your request.

How big are the dorm rooms?

Dorms range in size from 4 to 10 people in the Purple Nest, 4 to 12 people in the Red Nest.

What is a Dorm Bed?

A dorm bed is a bed in a dormitory room, a room shared with other people. Dormitory beds are reserved on a per bed basis.

What is a Double room?

A Double Room is a private room for MAXIMUM two (2) people with a double bed. Please be aware that NO TWIN ROOMS are available at the Red Nest, please contact our staff @ Purple Nest should you need one. Double rooms are reserved on a per room basis

What is a Triple room?

A Triple Room is a private room for MAXIMUM three (3) people. Please note that they consist of one Double and one Single Bed. Should you need 3 single beds please contact our reception staff. Triple rooms are reserved on a per room basis.

What is a `Communal` or `Shared Bath`?

`Shared Bath` means that the communal bathrooms and showers are down the hall from your room.

What is a `Ensuite` or `With Bath`?

`With Bath` means that the bathroom and shower are ensuite (in the room).

Do you have lockers or a safe?

Lockers are available free of charge; however you must provide your own lock. Padlocks are also available for purchase at a nominal fee in the Hostel reception. Safety deposit boxes are available free, you just need to leave a deposit.

Is luggage storage available for the day I check out?

Yes, you may store your baggage with us for the day free of charge.

Are sheets and blankets provided?

Yes, bed linen and blankets are included in the price. For sanitary reasons, sleeping bags are not permitted.

Are showers included?

Yes, hot showers are available 24 hours a day at no charge to our guests.

Are there any bus maps?

Our helpful staff will be more than happy to indicate the most useful bus lines and metro stops.

Do you do airport pick ups/ drop offs?

We do not provide airport pick ups or drop offs. Public transportation to and from the airports is very cheap and very efficient. Please see the directions page for further details.

Do you have air conditioning/heating?

Purple and Red have heating in every room for winter, in the Red we have fans available and in the Purple there is airco in the rooms. Please note that the heating and airco is on timers in order to conserve energy.

Do you have cooking facilities?

Self-catering kitchens are available in both Hostels. Use of our fully equipped kitchen facilities is free for our guests. The kitchens are open from 8h00 until 24h00.

Do you have Internet access?

Yes, we have free wifi throughout the hostel and computers with internet access.

Do you have laundry facilities?

We have washing machine and dryer in both Hostels, there are also lines to hang your clothes if you don’t want to use dryers.

Is parking available?

Metered parking can be found (with much difficulty) on the streets. There are also a few paid parking garages nearby, which our staff will point out to you.

Is there an elevator?

Yes, there are elevators in both hostels.

Do you have maps of Valencia?

Yes, we provide free maps of Valencia to all of our guests.

Is breakfast included ?

No, but you can use our kitchen to make it yourself.


Our customers loved…

Our ideal location.
49 related reviews.

Our friendly and pleasant staff.
40 related reviews.

It is very clean and tidy.
19 related reviews.

Book your bed now, we have…


We have..

The best price in Valencia.

Without hidden costs.

No fees for your reservation.

They have also told us that…

Being in the heart of Valencia, it is easier and faster to go to any place.


Among our customers who visit Valencia


We guarantee that we will always have the best price in the city. Test yourself, compare and book with us.


High-speed connection at the Hostel, so you’re always connected and you can update your Instagram (important).


We have the best guarantees for your reservation, and we improve any guarantee offered in Valencia.


So you can share everything you discover with your family and sleep confidential with your familie at night. View the rooms on the photos.


So you can arrive when you can, and do not worry about the language all our Staff is multi-languages.


So you can share with your friends. Sometimes our Staff organizes events for all our clients.


FREE confirmation with FREE cancellation in most rooms

You must take this into account when booking with us.

  • By regulation we are forced not to accept guests under 18 years if not accompanied by an adult.
  • Guests under the age of 18 can not stay in a shared room, unless all occupants are members of their travel group.
  • You must present a valid identity document or passport when checking in.
  • You must leave a deposit of € 5 for the key and € 5 for the towel (do not worry that upon check-out you will be returned when you give the key and the towel in the same conditions that were given to you).
  • For special reservations of more than 9 or more people, special group conditions will apply. We recommend you to contact directly with our group department through the following form. You must fill all the fields and send it. We will contact you as soon as possible.
  • We accept payments with American express, Visa, Master Card and JCB.
  • You can wash your clothes in our laundry for only € 8.
  • Our license number is: H-01280-V.